Privacy Policy
Last Updated: February 07, 2026
Introduction
Welcome to Xcraping. We provide email marketing infrastructure and services that allow businesses to reach their customers effectively. This Privacy Policy explains how we collect, use, and protect your data when you use our platform.
At Xcraping, we take your privacy seriously. As a provider of email marketing services, we handle data on behalf of businesses to help them grow their reach while maintaining strict security standards. We act as a “Data Processor” for our clients and a “Data Controller” for our own business operations.
Information We Collect
To provide our services, we collect several types of information from our users and their customers:
- Account Information: Name, email address, billing information, and company details when you sign up.
- Campaign Data: Email lists, recipient addresses, and content uploaded by our clients for their marketing campaigns.
- Usage Data: IP addresses, browser types, device information, and engagement metrics (opens, clicks) for email analytics.
- Cookies: Small data files stored on your device to enhance user experience and analyze site traffic.
How We Use Your Data
Service Delivery
Enabling the creation, scheduling, and delivery of email marketing campaigns for our business clients.
Analytics
Providing reports on campaign performance, deliverability rates, and user engagement metrics.
Compliance
Ensuring all outgoing emails comply with anti-spam regulations (like CAN-SPAM and GDPR).
Support
Troubleshooting technical issues and responding to user inquiries and feature requests.
How We Use Your Data
Data Protection
Security is at the heart of everything we do. We implement industry-leading measures to protect your data from unauthorized access, alteration, or destruction.
Encryption at Rest & Transit
All sensitive data is encrypted using AES-256 standards while stored and TLS 1.3 while in transit.
Access Controls
We maintain strict internal access policies, ensuring only authorized personnel can handle production data.
Third-Party Sharing
We do not sell your personal data. We only share information with third parties in the following limited circumstances:
Sub-processors
We work with cloud infrastructure providers (like AWS) and payment processors (like Stripe) who are bound by strict confidentiality agreements.
Legal Obligations
We may disclose information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer:
Xcraping Legal Team
- privacy@xcraping.io
- 123 Tech Boulevard, Suite 500, San Francisco, CA 94105